• "VSV PLUS" - Construction chemistry and reagents

Return and exchange

According to the Law of Ukraine "On Protection of Consumer Rights", the buyer can:


1. Exchange goods of good quality.

2. Return the goods of good quality.

3. Return or exchange goods of inadequate quality.


Which product is subject to exchange:


1. Goods that have a check;

2. Product in original packaging with tags and labels intact, which has not been used;

3. Goods, after the purchase of which 14 days have not passed.


The procedure for returning and exchanging goods of good quality:


1. Inform about the intention to return the paid goods;

2. Tell us the number of the declaration of the sent parcel and the number of the bank card for the refund;

3. After receiving the goods within three working days, we will refund your money or other goods


The procedure for returning goods of inadequate quality:


1. Inform about the intention to return the paid goods;

2. Tell us the number of the declaration of the sent parcel and the number of the bank card for the refund;

3. After receiving the goods within three working days, we will refund your money or other goods

4. All services of carriers or commissions, transfer of funds are at our expense.


Exchange and return of goods is carried out through New mail or Ukrposhta, also at the address Ukraine, Nikolaev, st. Veselinovskaya, 53/1


Refunds are made after receiving the goods.

Refunds are made to the card or by money transfer to the branch of Nova Poshta or Ukrposhta.

Refunds are made within 3 days from the date of receipt of the parcel at the department of Nova Poshta or Ukrposhta by the seller.

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